Our unique approach to provider contracting and credentialing sets us apart. Rather than just contracting for the sake of contracting, we work hand-in-hand with our clients to identify their provider needs first, and then align provider contracting efforts with those specific needs.
Claims can be submitted to PCU electronically or the old-fashioned way. Our average turnaround time on a claim is less than 30 days, with 98.9% accuracy. Numbers like those are frankly unprecedented in our industry, and reflect our relentless commitment to our providers and customers.
PCU’s dedicated Provider Claims Portal allows providers to track their claim’s status throughout the entire claims process, in a private and secure environment. Additionally, providers can download and print EOBs and other documents from this site. The PCU Provider Claims Portal provides accessibility and promotes convenience and efficiency for busy providers who don’t want to spend time on the telephone or wait for snail mail. The PCU Provider Relations staff is standing by to respond to questions by telephone, email or chat.
If you are a PCU-contracted provider, thank you for being our partner – we’re proud to work with you! If you’re not currently part of the Point Comfort team …why aren’t you? We’re always looking for caring, dedicated healthcare partners. Join us today, by emailing Provider Relations, or by calling +1.317.210.2010.
If you are already registered with PCU, simply enter your Provider username and password to gain access. If you need to register just click here to sign up, or contact us at firstname.lastname@example.org.