Who We Are
Point Comfort Underwriters (PCU) is a nationally licensed insurance underwriter and third party administrator, specializing in the delivery of high quality, innovative and competitive healthcare management products and services to the international market. PCU was established in 2014 by Betsy Brougher and Bill Atkins, both insurance industry veterans with decades of international experience. We are located in the international insurance center of Indianapolis, Indiana. Before forming PCU, Betsy and Bill founded MultiNational Underwriters in 1998 where they pioneered online travel insurance transaction technology for consumers and large groups.
PCU is not a traditional insurance organization. We are a technology-driven company that knows a lot about the healthcare needs of U.S. citizens abroad, and foreign-born populations living in the U.S. We employ technology in new and innovative ways…ways which empower our service teams and customers to achieve new levels of excellence every day…ways which enable us to respond to over 500,000 service encounters per year…and ways which help us live up to our promise to deliver astonishing results to all of our stakeholders.
But, it’s not just about machines at PCU. We collaborate with top rated, globally recognized insurance companies. We serve a large network of insurance producers and professionals from every corner of the globe. And we employ a staff of underwriters, technologists, medical clinicians and customer service specialists who work daily, around the clock, to make our customers’ international healthcare experiences a bit easier.